Frequently Asked Questions

To become a member, simply use the "Join/Rejoin" button at the top of the "homepage". You then need to register on the BTCA website. Once you've registered and upon payment being successful, your membership will be valid and you will be immediately covered by any insurance policy and other member benefits assigned to you membership. Our admin staff will update you profile accordingly and allocate you with all of your membership and insurance documentation.

If you try to register and the system informs you that your email address is already in use, then it will be the case that you have an account already with us. In such case, simply login or use the forgotten password link and a new password will be emailed to you, allowing you access back into your previously registered account.

Absolutely,  The BTCA provide complete peace of mind for your coaching services by covering you to deliver coaching sessions at any level you wish, including group and individual coaching sesssions, regardless of your current LTA Qualification level.

Yes, the BTCA National Conference and certain events are available to non-members. However, members get a sizeable discount off the prices making it worthwhile to join, especially with the added benefit of insurance and other member benefits that BTCA membership provides.

If you ordered your membership after May 2024, you will have purchased your membership as an annual subscription with your membership auto-renewing each year. This has been set so that you are not uncovered in terms of your insurance should you miss your renewal date. However, cancelling the auto-renew feature is easy, once logged in on this BTCA website, simply click 'Settings' on your logged in dashboard, and the very bottom option gives you the option of cancelling the auto-renew feature. Please note once auto-renew is cancelled, it can't be re-enabled, you'll have to let your membership expire and then renew it again manually after expiry.

Yes, but it's a digital membership card, not a physical card (we're environmentally conscious here at BTCA). After subscribing to a membership category, you can download your membership card to the 'Wallet' app on your phone (assuming you're using an Android or an Apple phone) from your logged in homepage (member dashboard). Your membership card lives in the 'Wallet' app of your phone (a native app on Android and Apple phones) and will disappear automatically if your membership expires or update itself with a new expiry date if the membership is renewed.

As an independent association for coaches, BTCA accept any recognised coaching qualification in the UK and overseas that has trained you to deliver coaching services individually and/or in a group. You must act within the training parameters of your highest coaching qualification in order for our public liability insurance to cover you. Please check with us if your highest coaching qualification is not an LTA, RPT, PTR or other such international coaching qualification (affiliated to a national tennis governing body of that country) so that we can be sure that your less mainstream coaching qualification is valid with us.

No, you aren't required to have DBS, safeguarding and first aid training within the last 3 years to join the BTCA. Our linked coaching insurance policies don't require DBS, safeguarding and first aid qualifications within the last 3 years either. However, to become a BTCA member and be eligible for its insurance policies, you must have had a DBS, passed safeguarding training and passed Emergency First Aid at Work (EFAW) at some previous stage in your coaching development (typically, you will have achieved these as part of being granted your coaching qualification initially).

No, non-members are welcome to attend the conference. However, if you're a current BTCA member when you click on the 'Events & Resources' page where you order your conference event ticket, you will get a sizeable discount off the marked price off the conference tickets, whereas non-members will pay the non-discounted price. It's therefore worth joining the BTCA before ordering your conference ticket to get the best deals.

Yes, the BTCA National Conference provides 6 license points per day and therefore 12 license points if you attend the full 2 day event. License points are claimed through the LTA's independent learning process where you'll submit your BTCA Conference Attendance certificate (provided straight after the conference) to claim your LTA CPD license points.

If you've been a member with us previously, you should be able to log in to your previously registered account and sign up to a new membership tier with us. There's no need, and important you don't, register with us again creating a duplicate account. If you're unsure whether you're registered with us, simply try logging in with your usual email and password. You can use the forgotten password link to get a new password sent to your email. If you register from scratch and have an existing registration with us, then the system will inform you and not let you create another registration against that email address. You can therefore use the forgotten password link to gain access to your account. Alternatively, feel free to contact us for support and to check your registration status.

From the login page (https://www.btca.org.uk/login/) you need your email that you registered initially with the BTCA and password (created at the time you created your BTCA account or updated password if later changed). If you've forgotten the password, then simply press the 'password reset' link from the login page (https://www.btca.org.uk/login/).

You'll then get a password reset email (be sure to check your junk folder) and from clicking the 'Set New Password' link on the resulting email, you'll be directed to a page for you to choose a new password. After you've created a new password, you'll then be re-directed to the original login page where you'll need your email and the password that you just re-created.

We take your personal details and privacy seriously. Your personal details and membership information is held securely in an electronic secure database with encrypted security. We also use secure socket layer technology (SSL) for browsing of the BTCA website.

We do not share, sell or disclose your personal details with anybody and only directors and senior executives of the BTCA have access to your information.

Those at the BTCA who have access to your data may use your data from time to time for the following purposes:

1 - To correspond to you directly about a matter on your account.

2 - To send a newsletter to you that we feel will be of interest to you as a BTCA member (you have the option to unsubscribe from newsletters).

3 - To relay information back to you, should you ask us to investigate something on your account on your behalf.

We will not be using your information other than for the purposes listed above.

We do however update our privacy policy, so please do check back here from time to time on any updates to the handling of your data and your privacy. Please be rest assured however, your privacy and handling of your data is of our highest priority to keep protected and used appropriately.